Hannah Shaffer, ST
Hannah is a surgical technician at Gaines Plastic Surgery. She has a passion for patient care and education, and has 4 years of experience working in Plastics. She is currently working towards obtaining her Bachelor’s in Nursing. Hannah loves spending time with her labradoodle, Charlie, and visiting St. Augustine when she can get away for a weekend.
Melissa Fox
Melissa is our Patient Coordinator. Affectionately dubbed our “air traffic controller” by Dr. Gaines, she will help you pick a surgery date, compare pricing, and generally put your mind at ease when it comes to pre-surgery jitters (or celebrate pre- surgery excitement with you!) Melissa joined Gaines Plastic Surgery in July of 2017, and loves to spend time with her grandson, Teagan.
Emma Gaines, NREMT
Emma is one of our patient liaisons and a recent recipient of her National Registry of Emergency Medical Technicians certification. She will be with you throughout your surgical journey, in our clinic and in our operating facility. She has a passion for patient care and doctor-patient communication, and will work with you and Dr. Gaines to make your surgical journey smooth and rewarding. When she isn’t working, she loves gardening, yoga and spending time with her dogs, Mona and Charlie.
Victoria Johnson
Victoria is one of our patient liaisons. She has a Bachelor’s Degree in Management and is a recent transplant from Georgia. She is passionate about patient advocacy and will assist you in our clinic with deciding on a surgical plan, preparing for surgery, and recovering from surgery. In her free time, Victoria enjoys reading and spending time with her cats, Luna and Caliope.
Elise Lozada
Elise is our patient concierge. She will greet you when you check in to our facility – whether for consultation, injection or surgery day. Elise grew up in Tampa, Florida, after her family relocated from Puerto Rico. She is currently studying Biological Sciences at Santa Fe College and aspires to practice Maxillofacial surgery in the future! In her free time, Elise enjoys cooking with her family and discovering Florida’s sublime hiking trails.